Virtually Well
University of Southern California
Frequently Asked Questions

Quick answers to some common questions…

Is online therapy as good as in-person therapy?
Yes!  You will be having an in-person therapy session that is just like meeting your therapist in an office. The only difference is that you will save your time and gas money not driving across town for weekly appointments.  Also, some people prefer the comfort and security of being in their own homes when sharing with their therapy provider.

Can I see someone in person?
USC Telehealth™ is a virtual clinic.  All therapy services, paperwork, and payment processing is provided online for your total convenience.

Do I need special equipment?
Most newer computers and laptops will have what you need with the addition of high-speed Internet.  Feel free to call our Navigator with your computer or laptop information and we’ll help you make sure it has the basics you need.

Is online therapy more expensive than an office visit?
No, the cost for telehealth online therapy is the same as services provided in the office and is covered by most major insurance.  You will save a great deal of time, hassle, and travel expenses by conveniently receiving services at your location.

For more info, please call USC Telehealth™ or Contact Us
If you have an emergency or are in immediate danger, call: 911